AI Quality Assurance for Sales & Support Teams
Increase CSAT without extra cost using the AI QA & training platform that reviews 100% of customer conversations. Create tailored training for human reps and refine AI agents.
Why CX Leaders love Bliko
Every conversation scored
Most CX leaders can only review 2% of customer calls. Bliko analyzes 100% of conversations automatically, giving you complete visibility into team performance without the manual effort.
Personalized feedback to reps
Train your reps on what matters most. Bliko delivers targeted, actionable insights directly to your team members, helping them understand exactly where and how to improve their customer interactions.
Better reps
Turn insights into measurable improvements. With Bliko's continuous feedback loop, your team develops faster, handles objections better, and delivers consistently exceptional customer experiences.
Evaluate what matters in your team
Fully configurable scorecards let you track what's important to your business. Measure KPIs, compliance, soft skills, and sales effectiveness across your entire team with AI-powered precision and consistency.
How Bliko Works
Evaluate
Bliko automatically evaluates 100% of your customer conversations with AI, identifying strengths and improvement opportunities that would otherwise go unnoticed.
Train
Turn insights into action with personalized coaching that meets each rep where they are. Bliko delivers targeted feedback on real interactions, reinforcing best practices and addressing specific skill gaps.
Improve
Watch your team transform as continuous, data-driven feedback creates measurable improvements in customer satisfaction, sales conversions, and operational efficiency.
Beyond Technology
State-of-art compliance regulations
Bliko is built with enterprise-grade security and compliance at its core.
Support directly from founders
Our founding team works directly with customers during implementation and beyond, ensuring you have expert guidance every step of the way as you transform your customer experience operations.
Transform your customer experience with Bliko
Join forward-thinking CX leaders who use Bliko to analyze every conversation and deliver exceptional customer experiences.